DIGICEL ONLINE TOP UP SERVICE AND USE
What is Digicel Online Top Up?
Digicel Online Top Up allows you to conveniently purchase prepaid credit (airtime)or a prepaid plan for any active Digicel number conveniently from anywhere worldwide.
How Do I Access Digicel Online Top Up?
By using the Digicel Online Top Up website at http://online-top-up.digicelgroup.com or www.digiceltopup.com or www.digicelinternational.com . The service is also available on the Digicel International and My Digicel Apps which can be downloaded from the Google and App stores.
Can I Purchase Top-up or a Plan For Any Digicel Prepaid Number Worldwide?
Yes. The service is available to all Digicel territories listed below by following this link: https://www.digicelinternational.com/anguilla/en/faqs
CREATING AND MANAGING YOUR ACCOUNT
Why Is My Email Address Required To Register And Use The Service?
Your email address is used as a part of the Customer Care and identification processes, so that you can be contacted if there are any difficulties using the service. You are also required to have a valid email address in order to receive confirmation emails on your transactions.
How Do I View My Account History?
You may view your account history when logged in by clicking on your user name in the top right-hand corner of the screen and selecting History from the drop-down menu.
Can I Delete My Account History?
No. The account history cannot be deleted. This provides an important record of your past transactions on the Digicel Online Top Up processing channels.
PAYMENTS
Do I Have To Enter My Credit Card Information Each Time I Do A Top Up?
It is not necessary to enter your card details each time you use the website or the Top Up App. If you wish to save your cards details, please tick on the 'save card' box as you complete your payment details. This is safe and secure.
In What Currency Can Payment Be Made?
Payment can be made in your local currency. You may edit the billing currency when you are on the Pay & Checkout page by selecting an option from the drop-down menu on the Order Details panel to the bottom right of the page.
Is Tax Added To The Purchases?
Sales or Value-Added Taxes may be applied to purchases depending on the Top up recipient country. Where applicable, the tax amount is deducted from the value of Top Up amount.